Why must bills, invoices, and statements be so hard to decipher? The truth is they don't need to be anymore.

SteamServe Enterprise Document Presentment™ (EDP) enables companies to transform bills, invoices, and statements from ugly, illegible communications into attractive, consumer-friendly documents that boost revenue and enhance customer retention.

Before & After Statement Demo [Flash]

EDP Makes a Strong Statement

How can StreamServe EDP help your company add value to your bills, invoices, and statements? Here are a few of the ways.

• PRACTICE: Enhancing Revenues
  
  Almost everyone thinks of billing only in terms of providing payment information to customers. In fact, it is the perfect opportunity to drive incremental revenue by presenting relevant cross-sell and up-sell offers. StreamServe EDP is highly scaleable so it enables companies to personalize invoices and precisely target offers even when they are communicating with millions of customers at a time.
  
  RESULT: A telecom provider with 15 million customers was able to personalize their invoices, thus increasing up-sell and cross-sell opportunities.
  
  
  
  
• PRACTICE: Improving Customer Service
  
  In the ideal world there would be no need for a customer service department. Mistakes would never be made and bills would always be easily understood. Sadly, that is not the case. However, the next best thing is having StreamServe EDP. When a customer calls with a question, StreamServe EDP enables the customer service representative to pull up an exact copy of the bill the customer received. This helps the rep and the customer to get to the heart of the matter much faster, shortening the duration of calls.
  
  RESULT: A utility with over two million customers significantly enhanced their customer service by delivering bills via the channel specified by the client.
  
  
  
  
• PRACTICE: Reducing Operational Costs
  
  StreamServe EDP delivers substantial savings in bill distribution. Accepting a raw data feed from enterprise systems, it produces and outputs bills in whatever format the customer prefers; print, electronic, Web, etc. It also enables customers to select their preferred delivery channel, so a company can efficiently distribute paper bills while encouraging customers to move to much lower cost electronic delivery.
  
  RESULT: An international bank saved over $3 million annually by reducing account opening mailings from seven to two.
  
  
  
  
•  PRACTICE: Boosting Productivity
  
  StreamServe EDP is a complementary application that leverages your investment and magnifies the power of your CRM, ECM, and legacy infrastructure by consolidating the design, production and delivery of billing and other documents into a business-friendly working environment. It reduces the demands on IT resources – both people and systems – by giving business people direct control over the variable aspects of billing documents. This speeds time to market for business initiative and frees IT professionals to concentrate on higher value work, ultimately enhancing the company’s productivity.
  
  RESULT: A leading medical products distributor achieved a 15X increase in performance when producing account statements.