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StreamServe enables Telecommunication Providers to:

• Simplify bills, send usage alerts, add marketing messages, and more.
• Consolidate bills to reduce distribution costs.
• Enable self-service for bill presentment options.
• Improve productivity of call center representatives.
  

Produce consistent billing from disparate systems 

Telecom providers continue to broaden their service portfolios to develop new revenue streams and retain existing customers. However, infrastructure and process issues are significant obstacles to becoming a “one-stop shop.” Disparate legacy billing systems prevent mining of customer data for cross-selling, increase statement distribution costs, and prevent customers from receiving a consistent billing experience.

Respond to customer needs without changing underlying applications

StreamServe Enterprise Document Presentment solutions enable telecom providers to cost-effectively communicate with customers. You can improve document-design and composition processes and streamline bill production and distribution. Simplify bills and use each contact opportunity to incorporate targeted marketing messages. Respond to customers’ needs to receive bills in different formats -- without making changes to underlying applications.