Agis is one of the five largest specialized healthcare insurers in the Netherlands with 1.2 million customers, and enhanced its market presence by merging with three regional insurers. Their challenge was to improve customer satisfaction and enhance revenues by consolidating, standardizing, and personalizing customer communications for the entire company.

StreamServe Financial™ helped Agis accomplish this, and the result has been significant savings for processing corporate correspondence, and improved document quality that has led to improved sales and fewer call center issues.

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The Federal Social Insurance Office for Salaried Employees (BfA) is the national German provider of social security services. With its large and growing quantity of processes, an administrative solution that aims to automate and simplify the processing of mass data was required.

StreamServe facilitated a more uniform work process, with a centralized printing solution. The core component is the EDP output management solution. In the central printing office, print data in AFP format for almost 1.1 million pages are now processed every day.

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E.ON Energy has 25 million customers throughout Europe, making it the largest private energy company in the world. The challenge was to print simultaneously from different SAP® modules while maintaining the corporate identity for E.ON subsidiaries, and pre-sort electricity bills.

StreamServe Enterprise Document Presentment (EDP) seamlessly integrated with the SAP R/3 environment to provide personalized, multi-channel, multi-format document creation and delivery capabilities. StreamServe EDP improved customer by delivering comprehensive and customized documents, increased marketing opportunities, and considerable cost savings.

“Thanks to StreamServe, E.ON Energy AG can provide their customers with comprehensive and customized electricity bills, letters of introduction, and notification of changes from SAP R/E.”
 - Joachim Sendner, Basis Support Area Manager, is:energy

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